This classic and provocative volume continues to provide answers to the questions of getting the most out of people. Long recognized as a precedent-breaker, Human Competence has proven itself as a source of innovative ideas for developing people. This Tribute Edition not only retains the original text Dr. Gilbert produced in 1978, it shows how it has positively, and often dramatically, affected many performance improvement professionals.

Human Competence offers an original theory of engineering human performance, coupled with a detailed plan of action based on provided applications. Grounded on remarkable principles, sound applications, and educational practice, this classic book:

> explains how to identify people who have the potential to be exemplary performers.

> details various economic models for reducing expenses, increasing productivity, and improving learning, with special worksheets that help put these models to work.

> shows how to diagnose causes of performance failure and how to tailor the best remedies to each problem.

> describes a general procedure for measuring any performance and for translating these measures into economic opportunity.

> shows how to design training and educational systems that bring the best results.