Product Description: High-conflict employees are increasing in the workplace. Bullying, harassment, incivility, and threats of violence are a danger to employees and an organization's reputation, productivity, and ability to avoid court. This manual is designed for use with New Ways for Work: Workbook, for coaching workers in need of remedial interpersonal skills because of job discipline...read more

Product Description: This workbook by Bill Eddy and Georgi DiStefano is for employees and managers who are in need of improving their working relationship skills, as well as employees and managers who want to advance in their careers with new and expanded conflict resolution skills...read more