SugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. SugarCRM For Dummies will show you to take advantage of this free, open source CRM application to boost your sales and please your customers.This guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You’ll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you’ll discover how to extend SugarCRM’s capabilities to meet needs unique to your business. You’ll also find out how to:Schedule appointments, link them to records and notes, and organize your sales opportunitiesBuild campaigns, track their success, and grow your contact list with Web-to-lead formsManage customer issues and forums to exterminate software bugsSend e-newsletters and automate customer e-mail communication with templatesTake advantage of a complete recipe book for SugarCRM administratorsImprove sales performance with SugarCRMProvide great service to your customersDevelop searchable libraries and FAQsCreate and share documentsSugarCRM For Dummies will get you quickly up to speed on this customer relationship management software so you can enhance your business.Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Explains how to use the contact and time-management program to enter and maintain a contact list, generate reports and mailings, cross-reference a schedule, and access the Internet.

Provides information on using Microsoft Office Live, covering such topics as using email, reviewing site reports, setting up a workspace, protecting data, using Project Manager, and using Time Manager.

A reference on the latest version of Outlook offers comprehensive coverage of the basics of Outlook 2007, e-mail, PIM with Outlook 2007, managing and controlling information, collaborative functions, functional forms, VBA programming, information management, and maintenance and troubleshooting.

Product Description: Keep track of customers, coordinate projects, and implement initiativesThe fun and easy way(r) to put BCM to work and make more money in less timeLooking to make the most of Business Contact Manager? This nuts-and-bolts guide gets you up and running with this powerful software in no time...read more

Explains how to use the contact and time-management program to enter and maintain a contact list, generate reports and mailings, cross-reference a schedule, and access the Internet.

Explains how to use the contact and time management program to enter and maintain a contact list, generate reports and mailings, cross-reference a schedule, and access the Internet.

Explains how to use the contact and time management program to enter and maintain a contact list, generate reports and mailings, cross-reference a schedule, and access the Internet.

Explains how to use the contact and time management program to enter and maintain a contact list, generate reports and mailings, cross-reference a schedule, and access the Internet. (view table of contents)