Product Description: An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior. This book explains that a more engaged workforce is really about better performance management...read more

Product Description: This contributed book shapes the emerging field of group learning by drawing on research from leading theoreticians and researchers. Author contributions aggregate existing theory and research and go beyond this foundation to examine new insights about how groups learn and what they learn, factors that influence group learning, learning interventions, and group learning assessment methods...read more

First-Time Leaders of Small Groups offers novice and experienced leaders the information they need to keep their members interested and involved, resolve conflicts and deal with difficult people, and ultimately have their group achieve results . . . quickly. The book includes four steps for preparing to lead (selecting members, setting the groundwork for high performance, planning, and establishing your leadership style) and four steps for taking the lead (starting right, working smart, coaching, and assessing). These steps will help you take the lead with confidence. First-Time Leaders of Small Groups is filled with illustrative examples of a wide range of small groups and provides clear suggestions for action. The book includes: Questions and answers based on research on what works well, and what does notDiagnostics for determining your group’s strengths and weaknessesLeadership challenges—ideas for overcoming common difficultiesSelf-assessments to help build confidence as a group leaderExamples of approaches for different group situationsModels for understanding how groups workActivities for improving group functionsKey research findingsEasy-to-follow suggestions for practice

Product Description: There is already considerable literature on learning at the individual level and a growing body of literature on group and organizational learning. But to date, there has been little attempt to bring these literatures together and link learning at all three levels...read more

Product Description: This book demonstrates how managers can be more effective in gathering and processing performance information about subordinates, making ratings on performance appraisals and multisource feedback surveys, and feeding back this information in a way that is nonthreatening and leads to productive changes in behavior...read more (view table of contents, read Amazon.com's description)

Product Description: This user friendly guide to the basics of performance management conveys the essentials of good people management in helpful and clear terms. (view table of contents, read Amazon.com's description)

Leadership Development explores how leaders gain and use self-knowledge for continuous improvement and career development and describes how leaders help themselves and the people with whom they work, understand themselves, and become more self-determined, continuous learners, and make the most of resources, such as feedback and coaching. This book explains why leaders need support for self-insight and professional growth in today's business environment. It explores dimensions of effective leadership in light of business, technological, and economic trends. Focusing on the importance of leaders developing accurate self-understanding, the book defines self-insight, outlines the meaning of internal strength and resilience for self-regulation, and considers how leaders attain a meaningful and realistic sense of self-identity. This volume illustrates ways organizations support these psychological processes. Leadership development is viewed as a comprehensive, continuous process that includes evaluating organizational needs and individual competencies, setting goals for career development and performance improvement, offering needed training and growth experiences, providing feedback, and tracking change in behavior and performance over time. It describes how leaders react to feedback and how 360-degree feedback survey methods and executive coaching help leaders attain and apply self-insight to enhance their performance. In addition, this book considers challenges and opportunities for leadership development, including how leaders overcome career barriers and become continuous learners.

Evaluating and making decisions about other people are key aspects of doing business, especially for managers and human resource professionals. Industrial and organizational psychologists devise systematic methods to remove human errors in judgment, such as biases and stereotypes. However many decisions about people are not made by experts using standard procedures. Even when they are, human judgment is unavoidable. This book examines the social psychological dynamics of person perception that underlie how people evaluate others in organizations. It contains original articles from leading experts in social, industrial, and organizational psychology. The book begins by examining basic principles and processes of social cognition and person perception, such as schemas, stereotypes, automatic/mindless information processing, the perceiver's motivation and affect, and situational conditions. It then applies these ideas to key areas of business operations. Helping readers understand and develop ways to improve the way people assess and make decisions about others, this book: * covers the interview, executive promotion decisions, and assessment centers; * examines performance appraisals and multisource (360 degree) feedback ratings; * addresses leadership cognitions, identifying training needs, coaching, and managing problem employees; and * includes chapters on cultural sensitivity, negotiations, group dynamics, and virtual teams.

Product Description: Principled leadership is the art of applying ethical business values, and business diplomacy is the means of doing it. London shows that principled leadership and business diplomacy not only provide direction for management, but they also enhance development of leadership in others...read more (view table of contents, read Amazon.com's description)

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Product Description: By looking over the shoulders of fourteen forward-thinking, proactive HR professionals, you will gain a lifetime's worth of experience. These experts reveal how you can demonstrate your value to your organization by offering human resource solutions to organizational problems...read more (view table of contents, read Amazon.com's description)

Product Description: This volume's goal is to help readers understand how people react to career barriers and how people develop constructive ways of coping with them. Drawing on original cases and data from interviews with people who faced different types of career barriers, the author describes how people react to, and make sense of, unfortunate events in their lives--and career barriers when they occur...read more (view table of contents, read Amazon.com's description)

Product Description: The comprehensive guide to 360-degree feedback from the Center for Creative Leadership In the network economy, growing intellectual capital is the key to increasing market value. In Maximizing, Tornow, London, and their associates demonstrate the power of 360-degree feedback for developing managers, renewing organizations, and building learning cultures...read more (view table of contents, read Amazon.com's description)

Product Description: Human resource strategies for organization development include team-building methods to improve communication and reduce interpersonal conflict among university administrators. London describes the formation of a team of top administrators who focus on how to resolve conflict, develop employees, and involve them in decision making...read more (view table of contents, read Amazon.com's description)

Product Description: Bridging the gap between social and industrial/organizational psychology, Interpersonal Insight offers a practical, engaging introduction to the social cognition processes that lead to "insights" into ourselves and other people, shaping our perceptions and behavior across a variety of interpersonal situations--from one-on-one interactions to group negotiations...read more

Product Description: The fifth volume in the Professional Practice Series, sponsored by the Society for Industrial and Organizational Psychology, a division of the American Psychological Association. This is a new age for both workers and companies. Organizations have attempted to downsize, reengineer, or restructure their way to greatness only to find that such dramatic change efforts fail to produce real long-term economic growth...read more

Product Description: The fifth volume in the Professional Practice Series, sponsored by the Society for Industrial and Organizational Psychology, a division of the American Psychological Association.This is a new age for both workers and companies. Organizations have attempted to downsize, reengineer, or restructure their way to greatness only to find that such dramatic change efforts fail to produce real long-term economic growth...read more

Product Description: This book recognizes that organizations do all they can to increase their chances for survival and growth, especially in changing and often tough economic times. The book shows how human resource development can help by being action-oriented and tailored to the organization's changing requirements...read more (view table of contents, read Amazon.com's description)

Product Description: A collection of original articles by leading practitioners and researchers, this volume examines methods for human resource forecasting and planning to meet the strategic needs of the organization. As the editors note at the outset, changing characteristics of the workforce and new skill demands mean that human resource planning must become an integral part of corporate strategy development and implementation...read more (view table of contents, read Amazon.com's description)

Product Description: Explains how corporations can enhance training quality, cut overhead costs, and improve their overall performance standards by developing training professionals within an organization and making training an integral part of fulfilling company goals...read more

Product Description: Describes the new roles that human resource professionals must play to bring about necessary changes and to help develop quality employees. Offers specific strategies and programs to help build a well-trained, continually updated staff and so gain competitive advantage. (view table of contents, read Amazon.com's description)

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Product Description: Presents career programs, resources, and policies that can help employees face today's difficult career decisions. Uses numerous case examples to outline strategies for helping employees assess their strengths and limitations and explore career alternatives or new directions.

Product Description: A comprehensive guide that shows how to prepare people to enter managerial roles, motivate them to succeed in those roles, and overcome barriers they may face as their careers progress.