Product Description: 88 libraries participated in the study, largely from United States but also from Canada. The sample comprises 45 public libraries and 43 academic libraries. The report gives detailed data on how libraries are soundproofing (or not) group study areas, infocommons, open floor space and other areas of the library...read more

Product Description: The 73-page study looks closely at how North American colleges stage and manage their open houses for prospective and admitted students. 43 college participated in the study. The study helps its readers to answer questions such as: how large are budgets for campus open houses? What are the most successful events? What percentage of students who attend open houses later go on to attend the college itself? What percentage of open house attendees bring their friends, their parents, or their siblings to open houses? What are attendance trends at open houses? Are colleges giving more or fewer? Which colleges are regarded as models? How are colleges planning to change their open house events? Which college departments are represented on open house planning teams? How many unpaid volunteer and paid student workers are typically used? How cooperative are faculty? How do college evaluate their open house events? Data is broken out by size and type of college, for public and private colleges, and by level of annual tuition...read more

Product Description: This study presents data from 58 colleges and universities about their alcohol control policies. The study presents detailed commentary and opinions of deans and assistant dean of students, directors of student life and student services, directors of student counseling centers and the college legal staff on what colleges should be doing to control the use of alcohol by students on and in close proximity to campus...read more

Product Description: The study presents data from a survey of 59 North American colleges about how they select, train, develop and incentivize their campus tour guides. The page reports helps its readers to answer questions such as: how many tour guides do colleges maintain? How do they train their tour guides? How much are they paid if they are paid? What other tasks do tour guides take on when they are not giving tours? How do colleges build enthusiasm and camaraderie among their tour guides? What percentage of college require exams for tour guides and what is on these exams? How do colleges find tour guides in hard-to-fill roles or with special qualifications? Just a few of the report’s many findings are that: • Only 33% of tour guides are male...read more

Product Description: This study presents detailed data and commentary on the policies and plans of higher education institutions for their group study rooms and spaces. The report helps its readers to answer questions such as: How many group study rooms do colleges maintain and what are their plans for them in the future? How are they equipped? What percentage are soundproofed? Have desktop computers? Smartboards? Whiteboards? Ethernet Ports? How did librarians plan their size configuration? Or their placement in the library? What are their policies regarding reservations, limits on use, rental to outsiders, food and beverage consumption and other issues? What type of student uses the group study rooms the most and what do they tell librarians when they are surveyed about group study rooms? How different are the group study room policies and plans for library buildings built before 1962 vs those built after 1998? If librarians plan to add more group study rooms from what areas of the library is the space coming? How are projects being funded? Just a few of this 81-page report’s many findings are that: • In 2015 the mean number of group study rooms and spaces provided by the libraries sampled increased by 7...read more

Product Description: The study compares the policies of 33 American colleges and universities and looks closely at trends in discounting tuition and granting and managing financial aid. Respondents were largely directors or other high-level officers of admissions or financial aid...read more

Product Description: This 82-page report presents data from a survey of three populations of patent information users: major law firms, major companies, and research–oriented universities. The study gives detailed information on use of specific patent information sources, as well as details of patent information spending, archiving, information search training and much more...read more

Product Description: The 185-page study presents highly detailed data form a survey of the advancement offices of 35 North American colleges and universities. The report helps its readers to answer questions such as: What are trends in advancement office budgets? Number of positions allocated? Spending on various fundraising vehicles or methods? How much are colleges spending on direct mail? Telephone solicitation? On web-based methods? How successful are the pursuit of bequests? Brick campaigns? What is the marginal cost of funds raised for various institutions? How effective are appeals to faculty, staff and students? How much do such campaigns raise? Data in the report is broken out by type and size of college, by level of tuition and other variables for easier benchmarking...read more

Product Description: This study presents the results of a survey of shareholders at more than 70 major American law firms. The study helps its readers to answer questions such as: how happy are shareholders with the current methods of distributing compensation to shareholders? What percentage is distributed in the form of salaries? In bonuses? How many firms have reserve funds and what percentage of total revenues after overhead do these funds account for? How many firms use a secret ballot for compensation issues? What do partners feel should be changed about the current compensation system? How much does approval of the current system vary by gender, age, field of legal specialization, size of law firm and other factors? How do firms oversee compensation committees? What are the penalties for arrears in collections or tardy submission of time sheets? Just a few of the study’s many findings are that: The younger the shareholder, the more likely they were to consider their law firm’s partner compensation scheme to be opaque and subjective...read more

Product Description: This 106-page report looks closely at how academic libraries are using online and other survey tools to improve library productivity and match library capabilities with user needs. The report helps its readers to answer questions such as: which populations do academic libraries survey and how often do they do so? How extensive is the use of online survey tools and which ones are used? To what extent do libraries use fee version and to what extent paid versions? Do they hire market research or polling firms and if so, how often? How do libraries benefit from surveying? Do they publish or otherwise make available survey results? How can survey results be used to influence key stakeholders? How do libraries assess survey results? Do they archive surveys? Just a few of the report’s many findings are that: • Free subscriptions to Survey Monkey outnumber paid subscriptions three to one...read more

Product Description: The comparison of prices, output and income has been a topic subjected to intense research over the last two decades. This book is a compilation of chapters by the most distinguished researchers in this field, presenting their work in different areas of the world, covering both theoretical and applied aspects, and representing its most current developments...read more

Product Description: The 67-page study looks closely at how major corporations and research-oriented universities organize and make decisions about the payment and management of filing and annuity fees for their patent portfolios. The study helps its readers to answer questions such as: How much are patent holders paying in filing and annuity fees? What percentage of their patents do they abandon? If they stop paying annuity fees when do they generally do so? How do they make these decisions? How do they organize the logistics of filing and annuity fee payments? What kind of software, web-based applications or consultancies do they use? How much manpower do they expend in keeping up with filing and annuity fees? What percentage of their patents are provisional? What percentage of filing and annuity fee payments are made in a “grace period?” Just a few of the study’s many findings are that: About 63% of the filing and annuity fee payments in 2014 for the organizations in the sample were made to the US patent & Trademark Office The organizations in the sample spent a mean of 220 staff man-labor hours in tracking and paying filing and annuity fees in the past year...read more

Product Description: This 235 page report gives extensive data and commentary from a survey of the space redesign efforts of 70 North American public libraries. The study helps its readers to answer questions such as: what are the priorities for space redesign and/or new construction for public libraries? How much do libraries spend for redesign and what are they doing? Are they adding new fixed workstations? Expanding or contracting space for children? What are they doing in the area of energy conservation? What is happening to capital equipment budgets, growing, declining, remaining the same? What has been the impact of the growth of mobile computing on library space use? What is happening to storage space, exhibit space, collection space, and classroom space? What are the goals of most public library redesigns? What are the consequences for the public and for long term library support? Just a few of the many findings of this extensive survey are that: Libraries with the highest budgets and those serving larger populations were the most optimistic that they would continue to see their capital budgets increase...read more

Product Description: This 85-page study presents detailed data from a representative survey of 211 lawyers at major law firms in the United States, about their policies, practices and evaluation of working at home. The study helps its readers to answer questions such as: what are the policies of major law firms regarding work from home? What percentage of total attorney billable hours and overall work hours are logged at home? How productive is work from home? How do colleagues view their peers who work from home frequently? How are law firm policies and practices evolving in this area? Do attorneys want to work from home more? How have libraries, information technology services and other law firm service centers adjusted to work from home? Who has work from home privileges and what are they? How do the opinions of associates differ from those of shareholders? Men from women? Older from younger attorneys? What future does work from home have for the nation’s major law firms? Just a few of the study’s many finding are that: • By a margin of nearly 2 to 1, men felt that they were less productive when working at home...read more

Product Description: The study is based on data from 67 colleges and universities about their admissions website landing page design practices. Studies have shown the unique importance of the landing page for college admissions efforts and this report helps college officials entrusted with landing page development to answer questions such as: What are the best practices in design and development? What kind of photographs are colleges choosing for their admissions landing page website? How are they chosen? What kind of links are presented on the landing page and to what kind of resources? How often do colleges change the landing page and when they do what do they do and what are the results? How many colleges use consultants to devise the landing page? Which colleges are viewed as models? Just a few of the study’s many findings are that: 57...read more

Product Description: The study presents data about the relationship between men and women at major law firms through a survey of 225 American lawyers at 103 law firms. The report helps its readers to answer questions such as: Do lawyers believe that men are offered plum assignments more frequently than women? What percentage of lawyers at major firms believe that their firms should do more to promote women to partnerships and management committee positions? How many lawyers believe that they have been sexually harassed? How many have had an office romance? What do they think of their firm’s rules on office romance? On parental leave? On sexual harassment? Is it harder for women than for men to find mentors at the law firm? What do lawyers believe are the career consequences for taking maternity or parental leave? Should anything be changed about their firm’s policies related to gender relations...read more

Product Description: The study presents data from 30 college and university libraries in the USA, the UK, Canada, Germany, Ireland and other countries, about their use of bibliometrics. Participants include: the University of Cambridge, Cornell University, University College Dublin, the Rockefeller University, the University of Seville, Carnegie Mellon, the University of Newcastle, SUNY Buffalo, Technische Universität München and many others...read more

Product Description: The study looks closely at how 54 colleges and universities plan, develop, implement and evaluate their campus tours. The report looks at how they staff, train and pay their tour guides. It presents detailed data on salaries and budgets, strategies and best practices...read more

Product Description: This report looks closely at how lawyers at major law firms track their billable hours and other hours worked. The study helps its readers to answer questions such as: how often do lawyers record their billable and other hours? What are the penalties for tardy or non- submission of timesheets? How do lawyers record time while on the road and how does this differ from their practices while in the office? What percentage of lawyers use paper, or laptops, desktops, tablets or smartphones to record time? How often do they underestimate billable hours for fear of over-billing clients when they lose track of hours worked? What is the economic cost of such actions? What are the most popular billing apps and software programs? What do lawyers recommend to their peers, in terms of apps, software and firm-wide time tracking and billing policies? Just a few of the report’s many findings are that: • 70...read more

Product Description: The study closely compares the policies of 23 research libraries predominantly from the USA, but also from Canada, Germany and the UK. The intensive 230+ page report gives detailed comparisons and data about how these libraries are handling an array of issues and developments, including but not limited to: trends in staffing and use of personnel, operating budget, capital budgets, digitization strategies, use of open access, 3D printing, grants management, technology investment, employee productivity growth, database licensing and much more...read more

Product Description: The study looks closely at the tutoring programs of approximately 60 colleges. It helps its readers to answer questions such as: how large are tutoring programs and how large are their budgets? Have their budgets been growing? How are their budgets broken down? How much do they spend on technology and what type of technology? How much do they spend on student tutors? Professional tutors? How do they evaluate success? What has been their experience with online tutoring? Or tutoring by appointment? Or with regularly scheduled skills workshops? What are the areas that students seek out for tutoring and has this changed in recent years? How supportive is the college administration of the tutoring program? What is the role of the college library? How supportive is faculty? How are student tutors found and trained...read more

Product Description: The 116-page study presents data from 50 colleges and universities about their academic library development and management policies. The study helps its readers answer questions such as: What percentage of academic libraries recently undertook, or plan in the near future, a major website redesign? What are the goals of the website redesigns? How is the academic library website staffed? What is the role of the central college IT department? How have website usability studies been conducted and by whom? Have outside consultants played a role? How many libraries have ancillary sites or presences on Facebook, Instagram, Pinterest and other cyber sites? How many libraries have committees to oversee their websites? What do librarians consider the best single products and ideas that have helped their websites over the past few years...read more