Product Description: '...a relentless analysis of the way that things go wrong.' The Times Educational Supplement This compelling book offers an important insight into the way organisations implement policies, systems and procedures to prevent future disasters occurring...read more

Product Description: This compelling book offers an important insight into the way organizations implement policies and procedures to prevent future disasters occurring. The third edition includes an introductory chapter which demonstrates on a theoretical and practical level a number of reasons why individuals and groups of people fail to learn from disasters in the first place...read more