Bro Uttal has written 2 work(s)
Search for other authors with the same name
displaying 1 to 2 |
at end
show results in order: alphabetically | oldest to newest | newest to oldest
1
Edition summary (click for prices and details):
Paperback:
9780060920098 | Reprint edition (Harpercollins, October 1, 1990), cover price $13.00 | About this edition: A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
Cassette/Spoken Word:
9781559942737 | Harperaudio, September 1, 1990, cover price $11.00 | About this edition: "The bestselling six-point plan for gaining the competitive edge in the nineties and beyond.
2
A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
Edition summary (click for prices and details):
Hardcover:
9780060161804 | Harpercollins, September 1, 1989, cover price $19.95 | About this edition: A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
displaying 1 to 2 |
at end