Product Description: This book is an authoritative and comprehensive guide for everyone involved in UK consumer and trading standards law. The user friendly text provides a clear and exhaustive analysis of the law, including UK case law and its application, working of the statutory provision, plus authoritative commentary and analysis of the practical issues...read more

Product Description: This book is a complete guide for Consumer Awareness & Empowerment, enumerating the potency of the Consumer Disputes Redressal Setup and its hassle free functioning, to inexpensively provide justice, with speed. The book includes A to Z of the provisions of the Consumer Protection Act and its elaboration, in common man's language, along with issues that confront the consumer, settled law on these issues and Do's & Don'ts for him, while dealing with the traders or the service providers...read more

Product Description: This book is the most comprehensive and up-to-date source of information about ways in which consumer activism has reshaped the economic and political well-being of citizens in the United States and around the world.• Provides the single most comprehensive source available of information about consumer activism and advocacy• Shows how activism has influenced laws and regulations affecting more than 40 consumer issues • Shares personal accounts from activists about their work on these issues• Details information on U...read more

Product Description: Consumer protection policies create an environment whereby the clients and customers receive satisfaction from the delivery of goods and services. One of the disquieting features of India's democracy is that an average Indian consumer continues to be in a pitiable condition due to poverty, illiteracy, ignorance, and general apathy...read more

Product Description: Consumer Sourcebook provides a comprehensive digest of accessible resources and advisory information for the American consumer. Each edition identifies and describes more than 23,500 programs and services available to the general public at little or no co

An ideal casebook for students in consumer transactions courses. It contains extensive and systematic coverage of the federal and state statutes that govern such consumer transactions as automobile sales and finance, home mortgages, predatory lending, and others. The text makes frequent use of problems as a teaching device.Highlights of the Fifth Edition:Reorganization and expansion of the chapter on the Fair Credit Reporting Act, reflecting recent amendments imposing obligations on creditorsExpanded treatment of predatory loansNew material on mortgage brokers and on securitization of credit contractsExpansion of material on mandatory arbitration clauses, odometer regulation, and telemarketingAdditional material on foreign law and perspectivesNew problems throughout the book, exploring recent judicial developmentsFour new cases.To maintain the size of the casebook, judicious deletion of selected materials (

Product Description: Many consumers feel powerless in the face of big industry’s interests. And the dominant view of economic regulators (influenced by Mancur Olson’s book The Logic of Collective Action, published in 1965) agrees with them. According to this view, diffuse interests like those of consumers are too difficult to organize and too weak to influence public policy, which is determined by the concentrated interests of industrial-strength players...read more

Product Description: Product safety problems really waste company resources, alienate consumers, frustrate employees, and leave company stakeholders disgusted. It is easy to understand why most consumer product companies are committed to product safety and why they often seem willing to devote even more resources to increase their organization s safety commitment...read more

Product Description: “Watch out, Goliath. Jon Yates has a slingshot and he’s teaching us how to use it.”—Amy Dickinson, New York Times bestselling author and America’s favorite advice columnist “Jon Yates gives consumers a great primer on how to solve their own customer service problems...read more

Product Description: Consumers: rise up and demand your rights! This funny, irreverent, and informative guide exposes the many abuses committed by corporations against the modern consumer, urging readers to shake off the fog of learned helplessness and demand their money's worth from every transaction...read more

Product Description: Consumers have always been concerned about the quality, and particularly the safety, of the foods they eat. In recent years this concern has taken on additional prominence. Consumer focus on food safety has been sharpened by reports about new risks, such as that posed by "mad cow" disease, and about more familiar sources of risk, such as food­ borne pathogens, pesticides, and hormones...read more

An accessible resource designed to help seniors protect themselves from sixty-five common scams explains how to use specific prevention tools for such risks as rigged ATM machines, investment fraud, and lower-cost sources for filling prescriptions, in a reference that also provides an appendix of helpful consumer resources. Original. 25,000 first printing.