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Tables of Contents for The Art of Managing Everyday Conflict
Chapter/Section Title
Page #
Page Count
Illustrations
ix
Preface
xi
1 Introduction
1
8
2 Hierarchical Power Systems and How They Cause Conflict
9
12
3 Equity Power Systems and How They Remove Conflict
21
8
4 The Problem with All-or-Nothing Situations
29
12
5 The Players
41
18
6 The Role of Emotion
59
10
7 Communicating Emotion
69
6
8 Emotions Viewed as Strong or Powerful
75
20
9 Emotions Viewed as Weak or Less Powerful
95
18
10 Conflict and Power Struggles within the Self
113
10
11 Power and the Family
123
28
12 Power and Intimate Relationships
151
24
13 Power in the Workplace
175
10
14 Understanding Power Struggles and Conflict
185
20
15 So, What Do I Do Now? Conflict Resolution Strategies
205
22
16 Putting It All Together
227
2
Appendix: Comprehensive List of Emotions
229
2
Notes
231
2
Bibliography
233
2
Index
235