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Tables of Contents for McSa/McSe
Chapter/Section Title
Page #
Page Count
Introduction
xxvii
Assessment Test
xlviii
Getting Started with Windows 2000 Professional
1
42
The Design Goals of Windows 2000 Professional
3
4
Features from Windows 98
3
1
Features from Windows NT Workstation 4
4
1
Hardware Support
5
1
Ease of Use
5
1
Lower Cost of Ownership
5
1
New Features of Windows 2000
6
1
Preparing to Install Windows 2000 Professional
7
9
Hardware Requirements
7
3
The Hardware Compatibility List (HCL)
10
1
Clean Install or Upgrade?
11
1
Installation Options
11
5
Choosing Your Installation Method
16
2
Installing Windows 2000 from the CD
16
1
Installing Windows 2000 over a Network
17
1
Running the Windows 2000 Professional Installation Process
18
9
Running the Setup Program
19
1
Running the Windows 2000 Setup Wizard
20
2
Installing Windows 2000 Networking
22
1
Setting Up Your Computer for Hands-on Exercises
23
4
Troubleshooting Installation Problems
27
3
Supporting Multiple-Boot Options
30
1
Summary
31
1
Exam Essentials
32
1
Key Terms
33
1
Review Questions
34
6
Answers to Review Questions
40
3
Automating the Windows 2000 Installation
43
60
Choosing Automated Deployment Options
44
3
An Overview of Remote Installation
45
1
An Overview of Disk Imaging
46
1
An Overview of Unattended Installation
47
1
Using Setup Manager to Create Answer Files
47
15
Extracting the Windows 2000 Deployment Tools
48
1
Unattended Answer Files
49
7
Answer File Format
56
6
Using Remote Installation Services (RIS)
62
17
RIS Client Options
64
1
Preparing the RIS Server
65
12
Preparing the RIS Client
77
1
Installing Windows 2000 Professional through RIS
78
1
Using Disk Images
79
5
Preparing for Disk Duplication
80
1
Using the System Preparation Tool
80
4
Installing Applications with Windows Installer Packages
84
9
Copying the MSI Application to a Share
86
1
Creating a Group Policy Object
86
1
Filtering the Group Policy Object
87
1
Adding the Package to the Group Policy Object
88
3
Installing a Published Application
91
2
Summary
93
1
Exam Essentials
93
2
Key Terms
95
1
Review Questions
95
6
Answers to Review Questions
101
2
Upgrading to Windows 2000 Professional
103
26
Deciding Whether to Upgrade
105
1
Preparing to Upgrade to Windows 2000 Professional
106
6
Client Upgrade Paths and Requirements
106
1
Upgrade Considerations for Windows 9x
107
2
An Upgrade Checklist
109
3
Performing the Windows 2000 Upgrade
112
4
Applying Update Packs
116
2
Summary
118
1
Exam Essentials
118
1
Key Terms
119
1
Review Questions
120
6
Answers to Review Questions
126
3
Configuring the Windows 2000 Environment
129
78
Windows 2000 Management Utilities
130
14
Control Panel
131
3
Computer Management
134
5
Microsoft Management Console
139
3
Registry Editor
142
2
Installing Hardware
144
2
Installing Plug and Play Devices
144
1
Installing Non-Plug and Play Hardware
145
1
Managing Device Drivers
146
6
Updating Drivers
146
4
Managing Driver Signing
150
2
Managing Disk Devices
152
4
Managing DVD and CD-ROM Devices
152
3
Managing Removable Media
155
1
Managing Display Devices
156
6
Configuring Video Adapters
156
4
Using Multiple-Display Support
160
2
Managing Mobile Computer Hardware
162
9
Managing Power Options
165
6
Managing Card Services
171
1
Managing I/O Devices
171
6
Configuring the Keyboard
172
1
Configuring the Mouse
173
2
Configuring Wireless Devices
175
1
Configuring USB Devices
175
2
Managing Imaging Devices
177
3
Managing Processors
180
2
Configuring Fax Support
182
5
Setting Fax Properties
183
3
Starting the Fax Service
186
1
Troubleshooting Devices
187
3
Managing Windows 2000 Services
190
5
Summary
195
1
Exam Essentials
196
1
Key Terms
197
1
Review Questions
198
7
Answers to Review Questions
205
2
Managing the Desktop
207
32
Managing Desktop Settings
208
11
Customizing the Taskbar and Start Menu
210
5
Using Shortcuts
215
1
Setting Display Properties
216
3
Managing Multiple Languages and Regional Settings
219
5
Multilingual Technology
219
1
Choosing Windows 2000 Multiple-Language Support
220
2
Enabling and Configuring Multilingual Support
222
1
Configuring Locale Settings
223
1
Configuring Accessibility Features
224
6
Setting Accessibility Options
225
1
Using Accessibility Utilities
226
4
Summary
230
1
Exam Essentials
230
1
Key Terms
231
1
Review Questions
232
5
Answers to Review Questions
237
2
Managing Users
239
66
Windows 2000 User Accounts
240
2
Built-in Accounts
241
1
Local and Domain User Accounts
241
1
Logging On and Logging Off
242
5
Local User Logon Authentication
243
1
Logging Off Windows 2000 Professional
244
3
Working with User Accounts
247
13
Using the Local Users and Groups Utility
247
3
Creating New Users
250
4
Disabling User Accounts
254
3
Deleting User Accounts
257
1
Renaming Users
258
1
Changing a User's Password
259
1
Managing User Properties
260
6
Managing User Group Membership
261
1
Setting Up User Profiles, Logon Scripts, and Home Folders
262
4
Using Account Policies
266
8
Loading the Local Computer Policy Snap-In
267
1
Setting Password Policies
268
3
Setting Account Lockout Policies
271
3
Using Local Policies
274
16
Setting Audit Policies
275
3
Assigning User Rights
278
5
Defining Security Options
283
7
Troubleshooting User Accounts Authentication
290
3
Troubleshooting Local User Account Authentication
290
1
Domain User Accounts Authentication
291
2
Summary
293
1
Exam Essentials
294
1
Key Terms
295
1
Review Questions
296
6
Answers to Review Questions
302
3
Managing Groups
305
32
Using Built-in Groups
307
6
Default Local Groups
307
3
Special Groups
310
3
Working with Groups
313
7
Creating Groups
314
2
Managing Group Membership
316
2
Renaming Groups
318
1
Deleting Groups
319
1
Using Local Group Policies
320
1
Group Policies within Active Directory
321
3
Quick Overview of Active Directory
321
1
Group Policy Objects and Active Directory
322
2
Summary
324
1
Exam Essentials
325
1
Key Terms
325
2
Review Questions
327
6
Answers to Review Questions
333
4
Using User Profiles and Hardware Profiles
337
28
User Profile Configuration Options
338
2
Creating and Managing User Profiles
340
9
Local User Profiles
340
2
Roaming Profiles
342
4
Using Mandatory Profiles
346
3
Creating and Managing Hardware Profiles
349
5
Summary
354
1
Exam Essentials
354
1
Key Terms
354
1
Review Questions
355
7
Answers to Review Questions
362
3
Managing Disks
365
64
Configuring File Systems
367
4
File System Selection
367
3
File System Conversion
370
1
Configuring Disk Storage
371
4
Basic Storage
371
1
Dynamic Storage
372
3
Using the Disk Management Utility
375
21
Managing Basic Tasks
377
16
Managing Basic Storage
393
1
Managing Dynamic Storage
393
3
Managing Data Compression
396
3
Setting Disk Quotas
399
7
Configuring Disk Quotas
400
5
Monitoring Disk Quotas
405
1
Managing Data Encryption with EFS
406
4
Encrypting and Decrypting Folders and Files
407
1
Using the CIPHER Utility
408
2
Retrieving Encrypted Files
410
1
Using the Disk Defragmenter Utility
410
4
Analyzing Disks
412
1
Defragmenting Disks
413
1
Using the Disk Cleanup Utility
414
2
Troubleshooting Disk Devices and Volumes
416
1
Summary
417
1
Exam Essentials
418
1
Key Terms
419
1
Review Questions
420
6
Answers to Review Questions
426
3
Accessing Files and Folders
429
64
File and Folder Management Basics
431
19
Organizing Files and Folders
431
4
Managing Folder Options
435
13
Searching for Files and Folders
448
2
Managing Local Access
450
11
Applying NTFS Permissions
451
9
Determining NTFS Permissions for Copied or Moved Files
460
1
Optimizing Local Access
461
1
Managing Network Access
462
16
Creating Shared Folders
463
2
Configuring Share Permissions
465
2
Managing Shares with the Shared Folders Utility
467
6
Providing Access to Shared Resources
473
5
The Flow of Resource Access
478
3
Access Token Creation
478
1
ACLs and ACEs
479
1
Local and Network Resource Access
480
1
Summary
481
1
Exam Essentials
481
1
Key Terms
482
1
Review Questions
483
7
Answers to Review Questions
490
3
Managing Network Connections
493
52
Reviewing Networking Protocols
494
5
Network Data Flow
495
1
The OSI Model Layers
496
3
Installing and Configuring Network Adapters
499
13
Installing a Network Adapter
500
4
Configuring a Network Adapter
504
6
Troubleshooting Network Adapters
510
2
Installing and Configuring Network Protocols
512
19
Using TCP/IP
512
14
Using NWLink IPX/SPX/NetBIOS
526
3
Using NetBEUI
529
1
Managing Network Bindings
530
1
Summary
531
1
Exam Essentials
532
1
Key Terms
532
2
Review Questions
534
9
Answers to Review Questions
543
2
Managing Printing
545
52
Printing Basics
546
4
The Windows 2000 Printing Process
548
2
The Roles of Print Devices and Printers
550
1
Setting Up Printers
550
7
Managing Printer Properties
557
15
Configuring General Properties
557
4
Configuring Sharing Properties
561
3
Configuring Port Properties
564
2
Configuring Advanced Properties
566
6
Separator Pages
572
2
Security Properties
574
5
Print Permission Assignment
575
2
Advanced Settings
577
1
Device Settings Properties
578
1
Managing Printers and Print Documents
579
5
Managing Printers
580
1
Managing Print Documents
580
4
Connecting to Printers
584
1
Summary
585
1
Exam Essentials
585
1
Key Terms
586
1
Review Questions
587
6
Answers to Review Questions
593
4
Dial-Up Networking and Internet Connectivity
597
46
Setting Up a Modem
598
8
Configuring General Modem Properties
599
1
Configuring Modem Properties
600
1
Running Modem Diagnostics
601
1
Configuring Advanced Modem Properties
601
4
Viewing Driver Details and Updating Drivers
605
1
Viewing Modem Resources
605
1
Using Dial-Up Connections
606
28
Dialing In to a Remote Access Server
607
10
Dialing In to the Internet
617
3
Using Virtual Private Network (VPN) Connections
620
3
Using Internet Connection Sharing
623
8
Managing Internet Printers
631
3
Summary
634
1
Exam Essentials
634
1
Key Terms
635
1
Review Questions
636
5
Answers to Review Questions
641
2
Optimizing Windows 2000
643
62
Keeping Windows 2000 Up-to-Date
644
3
Using the Windows Update Utility
645
1
Using Windows Service Packs
645
2
Using System Monitoring Tools
647
34
Determining System Performance
649
2
Using System Monitor
651
10
Using Performance Logs and Alerts
661
9
Monitoring and Optimizing Memory
670
3
Monitoring and Optimizing the Processor
673
1
Monitoring and Optimizing the Disk Subsystem
674
3
Monitoring and Optimizing the Network Subsystem
677
2
Creating Baseline Reports
679
2
Using Task Manager
681
6
Managing Application Tasks
681
1
Managing Process Tasks
682
2
Managing Performance Tasks
684
2
Configuring Application Performance
686
1
Scheduling Tasks
687
7
Managing Scheduled Task Properties
690
4
Summary
694
1
Exam Essentials
695
1
Key Terms
696
1
Review Questions
697
5
Answers to Review Questions
702
3
Performing System Recovery Functions
705
74
Safeguarding Your Computer and Recovering from Disaster
707
2
Using Event Viewer
709
10
Reviewing Event Types
711
1
Getting Event Details
712
1
Managing Log Files
713
1
Setting Log File Properties
714
5
The Windows 2000 Boot Process
719
15
The Normal Boot Process
719
7
Editing the BOOT.INI File
726
6
Creating the Windows 2000 Boot Disk
732
2
Using Advanced Startup Options
734
5
Starting in Safe Mode
734
2
Enabling Boot Logging
736
2
Using Other Advanced Options Menu Modes
738
1
Using Startup and Recovery Options
739
3
Using the Dr. Watson Utility
742
3
Creating Windows 2000 Professional Setup Boot Disks
745
2
Using the Backup Utility
747
15
Creating and Using an ERD
748
3
Using the Backup Wizard
751
3
Configuring Backup Options
754
6
Using the Restore Wizard
760
2
Using the Recovery Console
762
6
Starting the Recovery Console
763
3
Using the Recovery Console
766
2
Summary
768
1
Exam Essentials
769
1
Key Terms
769
2
Review Questions
771
5
Answers to Review Questions
776
3
Glossary
779
32
Index
811