from Amacom Books (April 1, 1998)
9780814403495 |
details & prices | 244 pages | 6.50 × 9.50 × 1.00 in. | 1.15 lbs | List price $24.95
About: Condemns corporate America's use of quick-fix fads to change for the sake of changing, and examines such companies as 3M, Wal-Mart, and Toyota for strategies on succeeding which rely on developing their staff, knowing their business, and concentrating oncustomers