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Delivering Knock Your Socks Off Service
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Paperback
3rd edition from Amacom Books (October 1, 2002)
9780814407653 | details & prices | 176 pages | 6.00 × 9.25 × 0.75 in. | 0.65 lbs | List price $18.95
About: Outlines the skills and techniques of providing superior customer service.
About: Outlines the skills and techniques of providing superior customer service.
Revised edition from Amacom Books (October 1, 1997)
9780814479704 | details & prices | 149 pages | 6.25 × 9.25 × 0.50 in. | 0.55 lbs | List price $18.95
About: Outlines the skills and techniques of providing superior customer service
About: Outlines the skills and techniques of providing superior customer service
from Amacom Books (October 1, 1991)
9780814477779 | details & prices | 6.00 × 9.00 × 0.25 in. | 0.45 lbs | List price $16.95
About: Outlines the skills and techniques of providing superior customer service
About: Outlines the skills and techniques of providing superior customer service