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Delivering Knock Your Socks Off Service: 20th Anniversary Edition
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Paperback
5 upd rev edition from Amacom Books (October 29, 2011)
9780814417553 | details & prices | 226 pages | 6.00 × 9.00 × 0.75 in. | 0.80 lbs | List price $18.95
About: Who would've thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers?
About: Who would've thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers?