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E-Service: 24 Ways to Keep Your Customers-When the Competition Is Just a Click Away
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Hardcover
from Amacom Books (October 1, 2000)
9780814406069 | details & prices | 341 pages | 6.50 × 9.50 × 1.50 in. | 1.50 lbs | List price $25.00
About: This is a guide to building good service on the Web.
About: This is a guide to building good service on the Web.