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The Intention Economy: When Customers Take Charge
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Hardcover
Book cover for 9781422158524
 
from Harvard Business School Pr (May 1, 2012)
9781422158524 | details & prices | 302 pages | 6.50 × 9.50 × 1.25 in. | 1.20 lbs | List price $27.00
About: Caveat venditor—let the seller bewareWhile marketers look for more ways to get personal with customers, including new tricks with “big data,” customers are about to get personal in their own ways, with their own tools.