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Knock Your Socks Off Answers: Solving Customer Nightmares & Soothing Nightmare Customers
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Paperback
from Amacom Books (September 18, 1995)
9780814478844 | details & prices | 143 pages | 6.00 × 9.25 × 0.50 in. | 0.55 lbs | List price $17.95
About: This humorous sequel to "Delivering Knock Your Socks Off Service" shows customer service providers how to deliver superior service under fire and field tough customer questions with ease.
About: This humorous sequel to "Delivering Knock Your Socks Off Service" shows customer service providers how to deliver superior service under fire and field tough customer questions with ease.