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Managing Knock Your Socks Off Service
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Paperback
With David Zielinski, John Bush (other contributor) |
2 edition from Amacom Books (May 15, 2007)
9780814473689 | details & prices | 231 pages | 5.75 × 9.00 × 0.75 in. | 0.78 lbs | List price $17.95
About: Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts.
About: Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts.
from Amacom Books (May 1, 1992)
9780814477847 | details & prices | 6.00 × 9.25 × 0.75 in. | 0.70 lbs | List price $17.95
About: Outlines eight imperatives necessary for developing quality service and offers managers strategies for implementing them in their organization
About: Outlines eight imperatives necessary for developing quality service and offers managers strategies for implementing them in their organization