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Service Magic: The Art of Amazing Your Customers
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Paperback
from Kaplan (May 1, 2003)
9780793164677 | details & prices | 272 pages | 6.00 × 9.00 × 1.00 in. | 0.80 lbs | List price $18.95
About: Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado.
About: Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado.