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Sustaining Knock Your Socks Off Service
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Paperback
from Amacom Books (July 1, 1993)
9780814478240 | details & prices | 6.00 × 9.00 × 0.50 in. | 0.65 lbs | List price $17.95
About: Provides advice to companies which have implemented the principles of quality customer-oriented service about techniques for maintaining and improving their original high level of service
About: Provides advice to companies which have implemented the principles of quality customer-oriented service about techniques for maintaining and improving their original high level of service