Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to sustain commercial success. This thoroughly revamped new edition distils the principles of effective communication and applies them to organizations operating in the digital world. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organising effective meetings. In every case the authors consider the potential of new technology to improve and support communication. With helpful pedagogical features designed to aid international students, this new edition of a popular text will continue to aid business and management students for years to come. Additional content can now be found on the author's website - www.rethinkbuscomm.net

Product Description: This book brings together a collection of ground-breaking research and tested techniques in the field of learning and teaching in higher education. It provides an accessible, authoritative account of the latest developments, outlining how to apply learning theory and best practice to everyday teaching and providing advice on overcoming problems of implementation...read more

Product Description: This is a wide-ranging, up-to-date introduction to modern business communication, which integrates communication theory and practice and challenges many orthodox views of the communication process. As well as developing their own practical skills, readers will be able to understand and apply principles of modern business communication...read more (view table of contents, read Amazon.com's description)

Group Communication introduces applications of small group dynamics. Hartley shows how an understanding of how groups work and interact can improve the chances of successful team communication and cooperation.Group Communication includes:* critical reviews of group research* explanation of the difficulties and practicalities of observing groups* analysis of major group processes, including conformity and decision-making* analysis and case studies of the management team, student seminar/project groups and self-help groups* practical recommendation for group communication* references and suggestions for further reading and research.

Product Description: The principal aim of this text is to encourage the development and application of numerical modelling techniques as an aid to achieving greater efficiency and optimization of metal-forming processes. The contents of this book have therefore been carefully planned to provide both an introduction to the fundamental theory of material deformation simulation, and also a comprehensive survey of the "state-of-the-art" of deformation modelling techniques and their application to specific and industrially relevant processes...read more