Product Description: Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email...read more

Product Description: Email, call, fax, or just show up? What s the crucial-and often overlooked-line in an email? What s the best strategy when you have sent a potentially career-ending electronic bombshell? Enter Send -an absolutely e-ssential guide that shows how to write the perfect email and identify the numerous (but not always obvious) times when an email might land you in hot water (or even jail!)...read more

Product Description: Send—the classic guide to email for office and home and an instant success upon its original publication—has become indispensable for readers navigating the impersonal, and often overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of entertaining examples, Send reveals the hidden minefields and pitfalls of email...read more