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Product Description: This in-depth reference for business owners and managers offers tips to help companies attain quality service. Outlined are simple methods for quality service and management terms to give companies the know-how to implement and maintain quality measures and compete in today's global market...read more

Paperback:

9788480886260 | Gestion 2000, April 1, 2002, cover price $24.95 | About this edition: This in-depth reference for business owners and managers offers tips to help companies attain quality service.

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